GEMINI Warranty:

Gemini and You: Working Together For Quality Automotive Care

  • What’s my best solution?
  • Will it be fixed correctly?
  • Am I getting what I’m paying for?

If you’ve ever asked yourself these kinds of questions, Gemini can help.

Gemini Automotive Care from Goodyear is automotive care the way it ought to be. Where trained technicians take the guesswork out of fixing your car. Where customers and customer needs come first.

Car care you can be confident about
Taking care of your car can become overwhelming at times. Wouldn’t you like to be informed and aware of your vehicle’s performance, maintenance and repairs? You need someone you can be confident about.

At Gemini locations, you’ll find ASE-certified technicians that will take the time to provide you with the information you need to make educated decisions about your car care. You’ll be informed of what services (if any) are recommended. After you get the facts, you decide what happens next.

There are almost 1,800 Gemini Automotive Service Center locations across the country ready to service or repair your car, truck or SUV.

Our Pledge and Our Promise To You at Gemini:

  • We promise that our work will be performed to the highest professional standards
  • We promise to explain the cost and reason for any repair we recommend
  • We promise to protect your rights with a nationwide warranty

The Motorist Assurance Program is a network of more than 40 of the most recognized names in the automotive maintenance and service industry and their suppliers. Like MAP, Goodyear and Gemini’s™ mission is to strengthen the relationship between the consumer and the auto repair industry. The network encourages and supports consumer education so that motorists take greater responsibility for their vehicles. At Gemini, we follow MAP’s vehicle service recommendation process, and fully endorse MAP’s mission and beliefs, listed below.

MAP’s Mission:

Strengthen the relationship between motorists and the auto service industry.

Improve communication and trust through the creation of industry standards.

Encourage, support and develop consumer education programs.

 

MAP Pledge of Assurance:

Our commitment is to offer a written estimate for repairs. All repair recommendations will be explained. Recommended repair work will be based on system failure; improving system performance; or preventive maintenance, according to accepted industry standards.

 

We will offer written estimate, including the reason for the repair.

 

No work will be performed without your prior authorization.

 

We will employ personnel trained in accordance with MAP Standards of Service, who are qualified to perform an inspection based on MAP Uniform Inspection and Communication Standards.

 

We will include a written warranty at no extra cost.